User recordings

First time user! In the recordings, if I see photos and elements of my website not loading, is that what my visitor is seeing? If so, I have some work to do! Thanks for any input.

Welcome @denybeth !

Could you do me a quick favor and take a screenshot? It’ll help me better understand what’s going on with the elements not loading. There could be various reasons, like file size, cache problems, or format errors. Thanks a bunch!